SMS Terms of Use Policy

 

Effective Date: April 2025

This SMS Terms of Use Policy (“Policy”) describes how Sterling Computer Systems (“we,” “our,” or “us”) communicates with customers via SMS text messaging and the terms governing that use.

By opting in to receive SMS communications from Sterling Computer Systems, you agree to the following terms:

1. Purpose of SMS Messages

We use SMS text messaging to provide:

  • Service appointment confirmations and reminders

  • Technical support updates

  • Important account notifications

  • Policy updates or urgent service announcements

  • Promotions or limited-time offers (only if you have explicitly opted in)

2. Opting In

You may opt in to receive SMS communications by:

  • Providing your mobile phone number when requesting services

  • Signing up through our website, customer intake forms, or service agreements

  • Texting a designated keyword such as “START” or “YES” when prompted

By opting in, you authorize Sterling Computer Systems to send SMS messages to the mobile number you provided.

3. Message Frequency

Message frequency will vary depending on your service activity and preferences. You may receive messages related to scheduled services, support updates, or policy changes.

4. Opting Out

You can opt out of SMS communications at any time by replying:

  • “STOP” to unsubscribe from all SMS messages

  • “HELP” to receive customer service or contact information

After opting out, you will no longer receive SMS communications from us, but you may continue to receive communications through other channels (e.g., email, phone calls).

5. Message and Data Rates

Standard message and data rates may apply according to your mobile carrier’s terms. Sterling Computer Systems is not responsible for any SMS or data charges incurred by you.

6. Data Privacy

We respect your privacy.
We will never, share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances.

Please review our Privacy Policy for more information.

7. Supported Carriers

Most major U.S. mobile carriers support SMS communications. Delivery of SMS messages is subject to effective transmission from your mobile service provider and is outside Sterling Computer Systems’ control.

8. Limitations of Liability

Sterling Computer Systems is not liable for delayed, undelivered, or misdirected messages caused by factors outside our control, including carrier issues or technical errors.
You agree that SMS messaging is provided on an “as is” basis without warranties of any kind.

9. Changes to This Policy

We may update or modify this SMS Terms of Use Policy at any time. Changes will be effective immediately upon posting to our website.

10. Contact Us

For questions about this SMS Terms of Use Policy or to contact us directly:

Sterling Computer Systems
Phone: (941) 723-1655
Email: admin@sterlingcomputers.biz

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