FAQs

Turnaround is typically within one to two business days. We manage multiple systems simultaneously to ensure efficient service and timely completion. In urgent cases, we’ve even extended our hours to meet deadlines and keep our clients up and running.

In most cases, yes. However, if we determine that a repair wouldn’t be a worthwhile investment due to the age or condition of your system, we’ll let you know upfront. Our standard diagnostic fee always applies, but we believe in transparency and will never recommend spending money on repairs that don’t make sense.

We don’t operate a traditional storefront, which helps us keep costs down for our clients. Repairs are completed either onsite, remotely, or from our dedicated home office—whatever works best for your needs.

Many issues stem from software problems, and for those cases, the average cost is around $100. Hardware-related repairs can vary depending on the components involved. As of current market rates:

• Major Components (CPU, Motherboard): $250–$400

• Storage Devices (Hard Drives, SSDs): $100–$200

• Add-on Cards (NICs, Video Cards): starting around $40

Please note: Prices are approximate and do not include labor.

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