Privacy Policy

Effective Date: April 2025

1. Who We Are

Our website address is: https://sterlingcomputers.biz

2. What Personal Data We Collect and Why

Comments:
When visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string for spam detection. An anonymized string created from your email address may be provided to Gravatar. (See Gravatar Privacy Policy).

Media:
If you upload images, avoid including embedded location data (EXIF GPS).

Cookies:

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience.

  • Temporary cookies are used for login functionality.

  • Login and display preference cookies last from 2 days to 1 year.

  • If you log out, login cookies are removed.

Embedded Content:
Articles on this site may include embedded content (e.g., videos, articles, images) that behaves as if you visited the originating website.

Analytics:
We may collect anonymized technical data such as IP address, browser type, and operating system for performance tracking.

3. Who We Share Your Data With

We do not sell or rent your data. Visitor comments may be checked through automated spam detection services.

4. How Long We Retain Your Data

Comments and their metadata are retained indefinitely unless removal is requested.

5. Your Rights

You may request an exported file of the personal data we hold about you or request its deletion (excluding data we are required to keep for administrative, legal, or security purposes).

6. Where We Send Your Data

Visitor comments may be analyzed by automated spam detection services.

7. How We Protect Your Data

We use industry-standard measures to secure your personal information.

8. Terms of Service

Use of our website and services is subject to our Terms of Service, which outline user responsibilities, service limitations, and legal disclaimers. By accessing our services, you agree to comply with those terms.

9. SMS Terms of Use Policy

This SMS Terms of Use Policy (“Policy”) describes how
Sterling Computer Systems (“we,” “our,” or “us”) communicates with customers
via SMS text messaging and the terms governing that use.

By opting in to receive SMS communications from Sterling
Computer Systems, you agree to the following terms:

A. Purpose of SMS Messages

     We use SMS text messaging to provide:

·        Service appointment confirmations and reminders

·        Technical support updates

·        Important account notifications

·        Policy updates or urgent service announcements

·        Promotions or limited-time offers (only if you
have explicitly opted in)

B. Opting In

     You may opt in to receive SMS communications by:

·        Providing your mobile phone number when
requesting services

·        Texting a designated keyword such as “START” or “YES” when prompted

By opting in, you authorize Sterling Computer Systems to send SMS messages to the mobile number you
provided.

C. Message Frequency

Message frequency will vary depending on your service activity and preferences. You may receive messages
related to scheduled services, support updates, or policy changes.

D. Opting Out

     You can opt out of SMS communications at any time by replying:

·        “STOP” to unsubscribe from all SMS messages

·       “HELP” to receive customer service or contact
information

After opting out, you will no
longer receive SMS communications from us, but you may continue to receive
communications through other channels (e.g., email, phone calls).

E. Message and Data Rates

Standard message and data rates may
apply according to your mobile carrier’s terms. Sterling Computer Systems is
not responsible for any SMS or data charges incurred by you.

F. Data Privacy

We respect your privacy.
We will never, share, trade, or otherwise sell your personal information such
as Phone numbers and SMS consent to third parties under any circumstances.

G. Supported Carriers

Most major U.S. mobile carriers
support SMS communications. Delivery of SMS messages is subject to effective
transmission from your mobile service provider and is outside Sterling Computer
Systems’ control.

H. Limitations of Liability

Sterling Computer Systems is not
liable for delayed, undelivered, or misdirected messages caused by factors
outside our control, including carrier issues or technical errors.
You agree that SMS messaging is provided on an “as is” basis without warranties
of any kind.

I. Changes to This Policy

We may update or modify this SMS
Terms of Use Policy at any time. Changes will be effective immediately upon
posting to our website.

10. Contact Us

Sterling Computer Systems
Phone: (941) 723-1655
Email: admin@sterlingcomputers.biz